FRONT AND BACK OFFICE AUTOMATIONBack office refers to business processes that take place behind the scenes and are usually more of a supportive role, such as human resources, information technology and asset management. Communicating effectively with customers and prospects is essential for business growth. Email is still important so automating those processes as much as possible is critical. In short, don't spend time on manual tasks that can be automated.
Back end, front end, let automation be your friend, releasing your people to be creative.