The holiday season is like the Super Bowl for local businesses – everyone is vying for consumer attention, and the competition is fierce. The good news? Consumers are ready to spend. But how do you ensure your business stands out in all the holiday noise? This year, it’s time to go beyond the same-old tactics and sleigh (pun intended) your competition with advanced digital marketing tricks that will drive real results.
Let’s dive into seven must-use strategies that will take your holiday marketing from good to unforgettable.
1. Create a Holiday-Themed Google Business Profile Campaign
If you’re not fully leveraging your Google Business Profile (GBP), you’re missing a golden opportunity—especially during the holidays. But why stop at just optimising it? Create a holiday-themed campaign on your GBP that grabs attention.
Here’s how:
- Deck the Digital Halls: Update your profile with festive images—whether it’s a holiday-themed storefront, your team in festive gear, or a special holiday product display.
- Holiday Offers & Events: Use the Posts feature to announce holiday promotions or events. Imagine you’re running a boutique pet store—why not host a “Holiday Pet Photo Day” where customers can book a festive photo shoot for their pets? Use your GBP to promote the event and link directly to a booking page.
- Pre-Loaded Q&A: Make your customer experience even smoother by pre-answering holiday-related questions in the GBP Q&A section. Common questions like “Do you offer gift wrapping?” or “What are your holiday hours?” can be answered up front, improving both SEO and customer experience.
2. Run a “12 Days of Giveaways” Social Media Campaign
Social media is buzzing during the holidays, so why not give your audience a reason to engage every single day? A “12 Days of Giveaways” campaign is perfect for driving consistent engagement, no matter your industry.
For example:
- Salon & Spa: Each day, offer something valuable, like a discounted service or a free product sample. Promote these giveaways through stories, Reels, and posts across Instagram and Facebook. To amplify your reach, ask followers to tag friends or share the posts to enter the giveaway.
- Bonus Tip: Leverage TikTok and Instagram Reels to make visually engaging videos showcasing your giveaway items. Behind-the-scenes clips or holiday product reveals can attract attention and boost your engagement like never before.
3. Holiday-themed chatbots for Instant Customer Service
People are busy during the holidays, and they want quick answers. Enter chatbots—automated, instant customer service that never sleeps. But make it fun by giving your bot a holiday-themed personality.
Imagine a home improvement store’s chatbot named “Jingle, the Helpful Elf,” popping up to help with questions about holiday decorations or delivery times. And here’s the kicker—have your chatbot drop exclusive holiday discounts for anyone who interacts with it. This not only makes your business more accessible, but it also drives direct sales.
4. Hyper-Targeted Paid Ads with a Local Holiday Twist
Paid ads are a no-brainer during the holidays, but generic ads won’t cut it. The secret is in hyper-targeting your audience with localized, holiday-specific messaging.
Let’s say you run a tax preparation service. Set up Facebook Ads to retarget people who’ve recently visited your site with a message like, “Get ahead of tax season with our Holiday Early Bird Special!” Adding a holiday twist to an otherwise mundane service can capture attention and drive early bookings.
Or try geofencing—a powerful tactic that targets people near local holiday hotspots like malls or festive events. For a restaurant near a shopping mall, an ad could say, “Need a break from holiday shopping? Get 15% off lunch today—just steps away from [Mall Name].” This taps into people’s immediate needs in the perfect location.
5. Leverage “Last Minute Deals” with Countdown Timers
The holidays are prime time for last-minute shoppers. Use this to your advantage by running “last-minute deals” with countdown timers that create urgency.
If you own a jewellery store, try running a “48-Hour Last-Minute Sparkle Sale” offering free gift wrapping and guaranteed delivery before Christmas. Use a countdown timer on your website to emphasise the urgency.
Pair this strategy with time-sensitive email campaigns. Use subject lines like, “Last Chance to Grab Holiday Gifts – 24 Hours Left!” Countdown timers increase conversions because people fear missing out, especially when the clock is ticking.
6. Turn Reviews into Holiday Marketing Gold
The holidays are the perfect time to leverage social proof. Encourage customers to leave reviews on platforms like Google, Yelp, and Facebook, but take it one step further by offering holiday-themed incentives.
If you run a local bakery, consider launching a “Holiday Cheer Review Challenge.” Offer a free cookie or dessert to customers who leave a review and show proof at checkout. Not only does this build your reputation, but it also gives people an extra reason to stop by again.
Service-based businesses can showcase reviews in their holiday email campaigns or on social media. A glowing testimonial paired with a festive promotion can convince potential customers that you’re the best choice for their needs during the holiday rush.
7. Partner with Complementary Local Businesses for Co-Promotions
The holidays are all about collaboration. By partnering with complementary local businesses, you can double your exposure without doubling your ad spend.
For example:
- A fitness studio could partner with a nearby health café to offer a joint holiday health package—“Sign up for a month of yoga, and get a free smoothie every week in December!” Cross-promotions like this not only increase reach but also provide extra value to your customers.
- A florist could team up with a gift shop to offer holiday-themed bundles, combining flowers with curated gift baskets. By pooling audiences, you can offer something unique that no one else is, driving both traffic and sales.
Final Thoughts: It’s Time to Sleigh the Holiday Season
The holiday season is the perfect opportunity to dial up your marketing efforts, but you need more than basic strategies to stand out. Implement these advanced digital marketing tricks—from holiday-themed GBP campaigns to hyper-targeted ads and festive chatbot personalities—and watch your sales soar.
The key takeaway? Stand out by being different. This holiday season, the businesses that push the boundaries with creativity and advanced targeting will be the ones raking in sales. So don’t wait—start implementing these strategies now to sleigh the competition and make this holiday season your most profitable yet.
Ready to take action? Get out there and make this your best holiday season ever!
Infographic: 7 Holiday Marketing Mistakes That Can Cost Your Local Business (and How to Avoid Them)